Refund & Cancellation

Last Updated: May 15, 2026

1. No Return Policy

At edmy, we maintain a strict No Return and No Exchange Policy. All sales are final. Please review all product specifications, colors, sizes, and personalizations carefully before completing your order.

2. Exceptions for Damages

In the highly unlikely event that your item arrives damaged or defective due to transit, we will replace the item for you.

To claim a replacement for a damaged item, you must:

  • Contact us at edmyinfo@gmail.com within 24 hours of delivery.
  • Provide clear photographs/videos showing the damage or defect.
  • Provide proof of purchase (order receipt).

3. Cancellation Policy

You may cancel your order at any time before it has been shipped. Once your order has been dispatched from our facility, it cannot be cancelled or recalled.

4. Contact Us

For any queries regarding your order or cancellation, please reach out to our team at edmyinfo@gmail.com, call us at +917025000525 or +917025000259, or message us on WhatsApp at +917025000259.